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Latest Bulletin

Coronavirus (COVID-19) - Cape Cod
November 6th, 2020

The latest advisory as of 11/6/2020:

Beginning on Friday, November 6, 2020, all residents of Massachusetts are advised to stay home between the hours of 10pm and 5am.

COVID-19 case numbers in our state are rising and the Commonwealth’s COVID-19 related hospitalizations and COVID-19 Intensive Care Unit (ICU) census have more than doubled over the past 2 months. Social gatherings are contributing to these increases. Left unchecked, the current COVID-19 case growth poses a risk to our healthcare system.
Intervention is warranted to moderate case growth and preserve hospital capacity. It’s more important than ever to follow guidance from local, state, and federal officials on how to stop the spread of the virus.

It is critically important that everybody follows the steps listed below, not just for their own health and safety, but for the health and safety of their family and loved ones as well:

In order to comply with this advisory, between the hours of 10pm and 5am, you must:
  • Only leave home to go to work or school, or for essential needs such as seeking emergency medical care, going to the grocery store or pharmacy, picking up take-out food, or receiving deliveries. If you do leave home, practice social distancing by staying 6 feet away from others and wearing a face covering.
  • Not have gatherings in your home with anybody outside of your household.
  • Comply with all Governor’s Orders, including orders requiring face coverings, limiting gatherings, and mandating early closure of businesses.
  • Practice social distancing and avoid touching surfaces frequently touched by others if you go outside to get fresh air.
  • Use remote modes of communication like phone or video chat instead of visiting friends or family.
  • Taking these steps is critical to preventing the spread of the virus, protecting the lives of you and your loved ones, and preserving our acute care hospital and other health care systems’ capacity.

The new executive order regarding travel to Massachusetts mandates that all visitors including returning residents, who do not meet an exemption, are mandated to do the following:

1. Complete the Massachusetts Travel form prior to arrival, unless you are visiting from a lower-risk state designated by the Department of Public Health.
2. Quarantine for 14 days or produce a negative COVID-19 test result that has been administered up to 72-hours prior to arrival in Massachusetts.

If you are coming from any of the following lower-risk states, you are NOT mandated to do either of the above:
  • District of Columbia
  • Hawaii
  • Maine
  • New Hampshire
  • New York
  • Vermont
  • Washington

For more information, please visit: and you can view Order No. 45 by clicking here.

Click here to know about how we will help make your vacation on Cape Cod safe and healthy including our model cleaning plan.

Governor Baker's 4-Phase Plan to re-open the Massachusetts economy .  As of October 5th 2020 View the current phase here.  Each phase will last at least 2-3 weeks.

The restrictions on lodging and short term rentals that were put into place by the State of MA  can be viewed  here.  We will keep a close watch on relevant dates as we near arrivals during the coming weeks. Should the order change and affect any of your leases, we will be in contact with you to review the options.

The Commonwealth has asked all lodging to mention to guests upon making a reservation and upon checking in that the state urges you to self quarantine for 14 days if you live outside of MA .  Vistors from out-of-state are urged, but not required, to quarantine for 14-days. This guidance does not apply to travelers from

Rhode Island, Connecticut, Vermont, New Hampshire, Maine, New York or New Jersey. Additionally, workers designated by the federal government as essential critical infrastructure workers are also exempt from this directive.

Wondering about traveling between states and abroad? Find the answers to your questions here at the State Department website.

Wearing masks when you are not able to property physically distance yourself is required in the State of Massachusetts. For more information click here.

Re-Opening Chatham

Visit Chatham COVID-19 Statement and Information
and you will find the latest information from the Town of Chatham relating to COVID-19 (coronavirus).

You will find information about the beaches here and  purchase beach parking permits here.  The Town of Chatham's Board of Selectman and Parks & Recreation Commission will meet to design a plan that accommodates the COVID requirements at all of our parks and beaches - the beaches currently remain open and there is no plan to close them providing that beach goers follow the guidelines mentioned above. 

Events that have been canceled to date include: Cape Cod Baseball League season, Chatham's 4th of July parade and fireworks (new this year), and the Friday evening Band Concerts in Kate Gould Park. Many business owners in town are actively working to devise creative ways to experience Chatham this summer, which means that this could be the start of some new Chatham traditions!

You can expect to receive multiple updates from us over the next few weeks as we receive updates from the state & town, as well as when your arrival date nears. We sincerely hope that all of you are healthy and looking forward to relaxing in different surroundings. We have been creative with cancelling or restructuring leases these past few months and your flexibility and prompt responses have been enormously helpful. Thank you for your patience.

Re-Opening Massachusetts

Click here for more information on the Baker-Polito Administration’s comprehensive plan to safely reopen the Massachusetts economy, get people back to work, and ease social restrictions while minimizing the health impacts of COVID-19.  View Governor Baker's May 18th Reopening Massachusetts Powerpoint Presentation

Video Update


Given the unique and rapidly changing nature of this situation, we are handling each of your upcoming reservations individually. It is important to us that everyone gets the personal assistance they need. If you have a reservation scheduled to arrive:

  • Within the next 14 days - please get in touch with us to discuss options for your vacation.
  • Outside of the next 14 days - we ask that you contact us closer to your trip to allow us to prioritize those with more immediate travel plans. Plus, things very well could change before then. In the meantime, check back to this page and stay tuned to our website for updates.

Cleaning and Safety Measures

We’re committed to upholding the highest standards of cleanliness by using CDC-recommended and EPA-approved products to clean our homes  We’re ensuring that our house cleaners continue to pay special attention to frequently touched surfaces including tables, faucets, railings, and doorknobs. The safety and well-being of our guests are a top priority and the cleanliness of our homes is something we take very seriously.

Our House Checkers perform routine quality assurance visits to ensure that cleaning and inspection processes are followed. For reservations that include linens, beds will be made with fitted sheet, flat sheet and pillow cases only. In an effort to limit contact with your bedding, other bedding will be placed in the closet of the bedroom, including extra pillows, shams, comforters and blankets.

In order to limit contact with personal use items, beds will be made with fitted sheet, flat sheet and pillow cases only. Blankets and/or Comforters will be placed in the closets and will not be on the beds. We encourage you to bring your own warmth layer. If you would like to use the blanket or comforter in the closet, please launder prior to using.
Clean face masks (either cloth or disposable surgical type) and gloves must be worn by CVR or sub contractors while inside of homes and while interacting with guests, owners, or vendors outside of the office. In addition, CVR may not enter occupied homes until the guests have relocated to a separate, distant area within or outside of the home.

When You Get Here

Vistors from out-of-state are urged, but not required, to quarantine for 14-days. It is recommended that all visitors, regardless of where you are traveling from, follow the State's guidance on COVID-19 prevention in order to vacation safely and responsibly.
Gathering requirements do not apply to occupants of vacation homes. We recommend all guests practice good hygiene and social distance when possible.
Yes, Chatham and Harwich beaches are open! Beaches are being monitored to ensure that beachgoers are following the Governor's Orders. Click here for the latest information on MA state guidelines on beaches.
Like many places in the United States, all shoppers should expect to see changes in product availability at grocery and retail stores as supply chain demand fluctuates across the nation. If possible, visitors should bring essentials with them, including paper and sanitizing products and non-perishable groceries.
The Massachusetts economy will be reopened using a four-phase approach, based on public health guidance.

Many local restaurants are offering takeout and delivery, even ones that do not normally offer these services! If you have a restaurant in mind, we suggest calling them or checking their Facebook pages/websites for more information.

Access and Reservation Questions

Yes! We are currently accepting new reservations from June 8th onward. The easiest and quickest way to book is to inquire online. We are also available by phone (508) 945-9877. Click here to start your search!
We would love the opportunity to try and find a solution that works for your group and the homeowner. These are the steps to take, in order:
  1. Begin the re-market process in an attempt to get the home/week re-rented. We have already seen an influx of guests who are interested in booking in Chatham/Harwich for both weekly and an extended vacation.
  2. If you have purchased travel insurance, start the 2. claim process. If you have questions, contact Generali Global Assistance at 866-999-4018 and reference plan code G-320CSA.
  3. If the re-market process and/or travel insurance claim is unsuccessful, you may be able to reschedule your vacation for a future week(s) in the same house pending owner approval. We are eager to accommodate all parties and will work with both the owners and guests to arrive at an equitable solution for all. As per the lease, there will be a small cancellation or re-rental fee assessed by Chatham Vacation Rentals.
If your reservation was made after 4/1/2020, you signed a COVID cancellation addendum which can be found here. We also recognize that each guest situation varies, and we will handle each cancellation request with great care and consideration.
Due to the unique nature of this situation, all travel insurance-related questions should be directed to Generali Global Assistance 866-999-4018. Please reference plan code G-320CSA. We also encourage you to read Generali’s position statement regarding COVID-19 coverage.
Given the unique and rapidly changing nature of this situation, we are handling each reservation individually. We understand one solution may not work for everyone. Rest assured we are doing our best to help each and every guest as we all navigate these uncharted waters together.
If you prefer to reschedule your vacation for a future week(s) in the same house instead of a refund, please contact our office.
SITE ACCESSIBILITY: CHATHAM SHORES AT COMPASS, LLC is making every effort to comply with the Americans with Disabilities Act. If you are having difficulty accessing any part of this website, please call us at 508.945.9877



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